Privacy Policy
More than a Privacy Policy
CobourgTax.com (Division of Yalkezian Inc), is made up of a team that values integrity, trust, and professionalism in our delivery of our services to you. Your privacy is everything and what is important to you, becomes our professional commitment to protect. We achieve our high levels of security safeguards through infrastructure, policies and procedures designed to ensure that your personal and confidential information is kept safe and secure. Further, we ensure that the information that you’ve entrusted in our care is only used in accordance with the Privacy Policy or as otherwise, and previously consented to, by you. We at CobourgTax.com believe in providing full visibility and transparency to you with regard to the handling of your personal information. We are pleased to share this full Privacy Policy with you so that you can fully understand how we collect, use, disclose and protect your personal information. This includes how you are personally able to access your account to update or correct your personal information. Updates happen so please note that this Privacy Policy may be amended in service to you, from time to time. You will always find the most recent Policy updates on our website at www.CobourgTax.com Please note, that when we refer to “CobourgTax.com”, “us”, “we” or similar terms, we are referring to CobourgTax.com which is a division of Yalkezian, Inc.
”Personal Information“ Defined
In general, this Privacy Policy applies to all “personal information” obtained, used or disclosed by CobourgTax.com in any form for the purpose of your customer relationship with us. Consistent with applicable privacy legislation, “personal information” means any information about an identifiable individual. However, this Privacy Policy does not apply to the collection, use or disclosure of publicly available information that may include: an individual’s name, mailing address, contact numbers and email or social media addresses when listed in a public directory. This also applies to business contact information, including the name, title, business address and/or telephone number of an employee of an organization; or personal information that may have been aggregated and; therefore, not associated with an identifiable individual; or any other information that is not personal information or is specifically excluded by applicable privacy legislation.
The Personal Information We Collect and Why
We collect personal information about you, from you, either directly or through persons or entities acting on our behalf during the course of providing our online tax services to you. The types of personal information that we collect may include: personal information that you typically enter on an income tax form, including your name, address, social insurance/security number, and other identifying and contact information, in addition to your tax and financial information, and your e-mail address; personal information that you enter or otherwise provide when you register or open an account, sign in, use a service, call us for support, or give us feedback; information from applications, forms, surveys, and in connection with polls or contests, including your name, address and e-mail address; information for billing and payment purposes, including credit or debit card information, such as card number and card expiration date. Please note that CobourgTax.com limits the collection of personal information to what is necessary to complete the tax services that we are providing to you via our online tax portal. Our products and services may change over time and we may introduce new features that may collect new or different types of information. Please remember that any personal information will be collected by fair, transparent and legal means and will generally be collected directly from you.
CobourgTax.com obtains personal information about you, from you, so that we can effectively provide the services and products to you that you have signed up for as part of our online tax portal account. We reference your personal information to establish and/or verify your identity, conduct our business for you and provide services that comply with legal and regulatory requirements. Should it ever be necessary to use your personal information for any other purpose, we will identify that purpose to you. By creating an account on CobourgTax.com, we have access to your personal information and may use those details to better understand your needs and service preferences so that we may better our operations and product offerings to you. We will notify you by mail, phone, email or electronic messaging of new product offerings and services that you may find useful. Of course, you will have the choice to opt-out of these types of communications in the future by managing your alert options in your account preferences.
Disclosure of Personal Information & Third Parties
We do not disclose your personal information to third parties except as described in this Privacy Policy, with your consent, or as permitted or required by law. Your personal information may be disclosed to outside suppliers employed or retained by CobourgTax.com (division of Yalkezian Inc), to perform certain services or functions on our behalf; including collection of your income tax information, remittance to the CRA or IRS based on your Country of filing, billing of services, payment processing via credit and debit card transaction, electronic filing, shredding and storage, and collection or research of online analytic services. Our outside suppliers are vetted to ensure that they uphold the same level of strict privacy and security standards as we do. We furnish only that information required for their particular service or function; nothing more. We require them to retain any personal information in the strictest confidence and we also restrict their use of your personal information to what is necessary to act on our behalf.
**How We Protect your Personal Information
As we have documented in the Security segment, CobourgTax.com strictly protects personal information by stringent security and process management. Access to this information is limited and restricted to only those employees who require access to serve your needs. The same is true for any third-party providers who require access to serve your account needs. For both internal and external service providers, access controls include procedures for physical security, records retention and disposal, computer and communication security measures reflected in system design, password protection, data management practices, and other measures to restrict access to the information we hold in physical and electronic forms. CobourgTax.com retains personal information only for as long as necessary or required for the purposes for which it was collected or as required by law. Personal information that is no longer required will be destroyed. CobourgTax.com is responsible for personal information in its possession or control, and will take reasonable steps to protect personal information that has been transferred to a third party in accordance with this Privacy Policy and applicable law.
Managing your Privacy & Communications:
It is important that the personal information you provide to Yalkezian Inc as part of your CobourgTax.com online account, is accurate, complete and current.
Consent and Communications From CobourgTax.com (division of Yalkezian Inc)
Consent to the Collection, Use or Disclosure of Personal Information.
Yalkezian Inc may obtain your express consent in writing, through electronic means, or verbally and your consent may also be implied by an action that you have taken. Establishing your online account at CobourgTax.com is one example of implied consent. You can always refuse or withdraw your consent to the collection, use or disclosure of your personal information. Doing so may, in some cases, mean that we will be unable to provide you with the services that you have signed up to receive on our platform.
Managing your Privacy and Communications from CobourgTax.com (division of Yalkezian Inc)
As required by law and good business practice, we honour your decisions when it comes to receiving electronic communications from us. Your communication preferences will be changed within 10 business days and there is no charge for this preference update. To unsubscribe from all marketing materials click the unsubscribe link in the e-mail communications you receive from CobourgTax.com (division of Yalkezian Inc). Please note that, even if you choose not to receive marketing communications from us, we will continue to send you mandatory service and transactional communications as part of our regular operations in servicing your account.
Cookies and Electronic Tracking Technology
In addition, we, or our third party service providers, may collect information online through the use of “cookies”, web analytic trackers and other technologies. This technology allows small bits of data trafficked through a web server, to be stored on our customers’ web browser so that it can be read back from that browser on subsequent visits and make your user experience faster and more streamlined. We use this technology to collect our customers’ preferences, navigation habits, how users process content on our website, and to record session information allowing Yalkezian Inc to customize our website for you as you visit various tabs and content of CobourgTax.com. Through the use of cookies, we can display items that may be of interest to you, or make it easier for you to access your account information on your next visit. The information we store in web technologies is never linked to any personal information that you may provide while on our site. You may be able to configure your browser to accept or reject all or some cookies, or to notify you when a cookie is set, however, cookies must be enabled in order to access most functions on the site. Since web browsers behave differently to one another, we suggest referencing the “Help” menu of your particular browser to manage your web technology preferences.
A Final Word on this Privacy Policy
CobourgTax.com is accountable for our compliance with this Privacy Policy and applicable privacy legislation. We regularly monitor our security measures and procedures to ensure that they are effective and properly administered. If you have any questions about this Privacy Policy, our practices, our have a complaint or concern, please visit the “Contact Us” tab on CobourgTax.com to send us a note directly. You have our commitment that a member of our team will review your questions and promptly investigate before responding back to you with the results of our findings. The goal is always to ensure your total satisfaction and confidence in the service experience with CobourgTax.com
This Privacy Statement is effective as of December 6, 2022.